1Preside grasp of the client's needs

NRS Group develops and provides high quality distribution equipment and methods that satisfy the client's needs. To accomplish this it is necessary for react sensitively to the client's needs.

2The fulfillment of the user support system

NRS Group provides suitable information to the client about how to utilize logistics equipments. When a defect is unfortunately discovered, NRS Group will provide product information promptly and takes measures rapidly to prevent worsening of the damage. When there is an inquiry or complaint from the client about a product or service the response is reliable and prompt.

3Concern for safety and the environment

NRS Group takes safety seriously at all the stages of business activities, acting in compliance with applicable statutes and official guidelines and, in fields where these are not established, establishing and observing independent standards. There are various business activities that are related with safety and the environment but concretely the following points are taken seriously.

• Maximum consideration is given to safety in the design and specification of distribution equipment and vehicles.
• Legally required periodic examination and independent inspection are carried out strictly
• All sorts of job standards are observed.
• Transport and work are properly assigned
• Logistics with minimal impact on the environment is practiced

1Relations with business customers

The sales person's job is to conclude sales, but always give the customer a precise and correct explanation of the company's products and services. NRS Group salesmen never decide arbitrarily whether to give a commission, discount, or price ct in order to promote les. Salesmen go through the designated approval procedures for giving a commission, discount or price reduction in order to promote sales.

2Relations with the supplier

NRS Group never gives a particular supplier special treatment. When choosing among more than one supplier, the person in charge of procurement chooses according established purchasing standards on the basis of fair and reasonable judgment.

3Relation with affiliates and cooperating companies

In dealings with affiliates and cooperating companies, careful consideration is given to ensure that there is no remarkable difference in comparison with general company dealings under market principles, and that impartial and appropriate terms are set up. Also, in dealings with cooperating companies, special attention is paid to ensuring safety measures and safe work, and we work with them to give mutual guidance and education with crewmen.

4Regarding internal and external social relations

Entertaining or giving gifts to customers or being entertained by or receiving gifts from suppliers is persistently done within the range of socially acceptable common practices.

5Regarding concentrating and strengthening the overall power of NRS Group

NRS Group clarifies the roles, duties and responsibilities of each employee; attains and places employees through timely recruiting of the right person for the job at the right time and place; and strengthens the overall power of NRS Group by establishing various employment systems with an organization that can cope with change rapidly.

6Fostering talented people who dare to challenge difficultly

NRS Group defines an image for the talent we seek and supports career development that takes seriously the desire and effort of each employee and fosters individuals rich in specialization and creativity.

The qualities of the talent we seek will enable staff to

• Maintain their enthusiasm and continually strive to improve
• Acquire and advance their specialized skills in their role as professionals
• Acquire a global perspective and observe and learn the standards of international business
• Achieve positive, quality results through dialogue and cooperation
• Promote confidence and stability in the workplace through honesty and sincerity

7Respect of privacy

NRS Group respects the privacy of each employee and exercises proper control in discussing personal information prudently and cautiously.

8Human rights and discrimination

NRS Group ensures a workplace environment which does not allow harassment or discrimination on the basis of race, belief, skin color, gender, religion, nationality, language or place of birth. Especially, the company does not condone the contemporary social problem of sexual harassment. If an incident occurs, it is investigated rapidly and decisive action in take towards relief for the victims and prevention of recurrence.

9Ideological and religious activity

NRS Group respects individual freedom of thought and religion; however employee are to devote themselves to their duties during working hours, refrain from propagating or canvassing and maintain the order of workplace.

10The ensuring of a safe and healthy workplace environment

NRS Group gives top priority to ensuring a safe and healthy work environment for all work activities, particularly those involving dangerous goods. Therefore, the company observes strictly all various relevant laws, regulations and statutory requirements in addition to all intra-company regulations and rules.

11The observance of laws

NRS Group carries out business operations based on laws and social norms, and on social good sense. Compliance with Antitrust Law is mentioned above (3). All employees are aware of the serious commercial and social consequences to NRS Group that could occur through infringement. All employees strive to ensure strict observance of these requirements.

12Contributions to society and the community, and other public activities

NRS Group not only contributes to society by providing excellent products and services but also encourages individual employees, acting on their own as good corporate citizens, to participate actively in and contribute positively to society. Moreover, the company respects the cultures and customs of foreign countries, caries out corporate activities to contribute to local development, and acts in the interest of creating cooperation and mutual trust with international society.

13Preservation of the Earth's environment

The management of NRS Group actively promotes both personal and corporate awareness of the need to protest and preserve the earth's environment. Therefore, of course we observe all statutes concerning environment and also exert maximum efforts to ensure that all our business activities, as well as the products and services we offer, have minimal impact on the environment.

14The collection, recording, storage and retention of information

In carrying out business activities, NRS Group collects necessary information according to appropriate rules, and accurately records business activities and actual results in accordance with statutes and routine internal regulations, and maintains the secrecy of this information. The secret information includes items both with and without capital value, but it is important for all employees to recognize the importance of maintaining its secrecy and that if this information is divulged to third parties, it could result in great damage to business activities or loss of trust from the clients. Furthermore, officers and employees who retires from NRS Group must maintain the secrecy information learned during their service and must not appropriate it for any purpose after retirement.

15The valid use of property and resource

It is important to recognize that company property must be used effectively, always kept in a usable condition and handled in such a way to prevent damage or theft, and it must not be used for personal purposes.

16Prohibition of conflict of interest

Activities of officers or employees which conflicts with the company's interests, for example having financial dealings with or working as an employee or consultant or competing firm or customer, are prohibited.